CUC Mission

We Will Add Value.

Credit Union Consulting of Ohio, Inc. provides full service technology consulting through a solution based approach. We maximize security and efficiency while lowering the cost of ownership.

Our Guiding Principles for Client Operations

These are our guiding principles and the steps we follow to add value to your credit union and to cultivate a successful relationship.

1. CUC will learn about you, your credit union, and your members to understand how to best serve your needs. We will:
   1. Learn how you operate now
   2. Find ways to be more cost effective and efficient
   3. Secure what you do
2. CUC will proactively plan the work we do for you. We will do this by:
   1. Prioritizing your needs and wants
   2. Budgeting your expenses
3. CUC will professionally execute your plan by:
   1. Utilizing the proper skill sets
   2. Implementing solutions in a timely manner
   3. Organizing our actions
   4. Being non-invasive to your work environment
   5. Accommodating your work schedule
4. CUC will document our work to aid your operations and keep costs down. Our documentation is:
   1. A detailed and accurate accounting of our work and its role in your credit union
   2. Updated diligently and professionally
   3. Valuable for compliance and operations
5. CUC will respond to change by being:
   1. Available to you
   2. Expedient in our work
   3. Courteous to you, your employees and your members
   4. Prepared to handle your situation
6. CUC will communicate the state of your operations to you
   1. Often, accurately, proactively
   2. To educate you and your staff about technology and what if does for your credit union